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Whether you have questions about our products, payments, delivery or returns, please don't hesitate to give us a call, or send an email.

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Can I order both Giftcards and eGift cards simultaneously?

Yes, the order form lets you choose the number of each you would like.

How long it will take for my Giftcards to arrive?

Orders received by 12 noon today will be sent today, orders received after 12 noon will be sent the following day. Orders placed after 12 noon on Friday, or placed anytime on Saturday or Sunday will be despatched on Monday (except where Monday is a bank holiday). For First Class Post please allow up to 3 days for delivery. Most orders will be despatched within 24 hours of payment acceptance. For full details see delivery page.

How long it will take for my eGift cards to arrive?

Delivery by email can usually be organised within three working days of payment acceptance

Can I customise my Giftcards?

eGift cards can be customised. You can download your own image, add a logo and write a message of 150 characters.

Are the Giftcards active whenthey arrive?

No, for security you will activate them when you get them, either online, by fax or by email

What are the products that you offer?

We offer Giftcards and eGift cards.

What are my payment options?

Payment by BACs, internet banking and cheques, these must be received prior to delivery. Contact us on 0044 (0)207 064 3000 if you would like to discuss your order and payment options.

Where can I spend my Giftcard?

You can spend your gift cards online at decathlon.co.uk or in any of the 750+ stores across Europe, including the 28 stores in the UK.

Why should I offer Giftcards to employees and customers?

There are many benefits to your business, read more on the gift cardwhy Decathlon and solutions pages.